Our values create our success

Customer Service:

We are defined by the quality of our service, we seek first to understand the specific needs of each individual customer and take care to ensure that each proposition is right for the client and the candidate. We always act in the best interests of our candidates, our clients, our communities and each other. There is always more than one solution and we want to find the right one every time, because every person and situation is different. 

Partnerships:

Partnerships power what we can achieve. We take the time to listen and understand people’s needs and aspirations so that we can meet them. Collaboration and inclusivity are at the heart of our approach, creating solutions together, learning from each other and sharing our knowledge and experience. That’s what supports strong relationships and enables shared success.

Passion:

We believe the best outcomes come to fruition when we work with passion. Every step of our day to day work is led by an optimistic and positive outlook which helps us give our best, even in the small moments which we know contribute to the bigger picture. We not only work passionately for ourselves and each other but also for our customers. It’s important to us at TRS to provide quality customer service and to resolve any queries or feedback with an enthusiastic attitude.

Culture:

Our culture and our people are where it all starts, and we work hard on getting the culture right and people in the right place. Above all we strive to be fun and easy to work with

Ownership:

Every member of the TRS team is challenged and empowered to act with a personal sense of ownership for the success of our candidates, our clients and, our company. In the pursuit of this goal, no task is too big or too small for any member of our team to perform.

Respect and Balance 

Respect is consistent and genuine, we value everyone’s individual contribution and understand respect forms the basis of successful relationships. We adopt the highest ethical standards of our industry and operate with transparency and trust. We support workplace flexibility and encourage work / life balance.

Diversity

We are committed to supporting equality, diversity and inclusion. Our business is all about attracting and retaining top talent, so we provide an inclusive and supportive working environment and select candidates based on merit, experience and appropriateness for each opportunity.

Vision

Great just is not good enough, we want to be different and better than our competitors. We have high standards, we enjoy solving problems and overcoming challenges and we never give up. We believe that we are all learning all of the time, there’s always another question to ask, or a better way of doing things.